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Policy Locator Service: Enabling Access, Assurance, and Care

December 02, 2025

The Life Insurance Policy Finder Service was introduced to empower customers and their families by simplifying access to policy information. Through this service, clients can obtain details of their life insurance policies by sending an SMS to 99833, and can trace policies held in the name of deceased family members.

This initiative has been instrumental in supporting many clients through timely follow-up calls, ensuring they receive the assistance they need. It reinforces trust by enabling policyholders and their families to identify and access rightful policy benefits with ease and dignity.

 

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